Customer portal
Your customers see their own assets.
A portal with your name and logo. Customers see their equipment, contracts and invoices, submit meter readings and report a fault by pointing at the asset.
- Fault reported21K-48812Boiler block B
- OK21K-50117Boiler block C
What your customer does in the portal
Your own name and logo, not ours.
Contacts sign in with their own email address.
All of the customer's equipment with status.
Which contracts are running and for what.
View and download invoices.
Submit counter readings themselves.
Pick the asset, describe the problem, done.
See what happens to the request.
Report a fault without looking up a serial number.
The customer picks the asset from their own list and describes what's wrong. The ticket lands on the right asset straight away, with customer and contract attached.
- Report from the asset or the contract
- Ticket on the right asset straight away
- The customer follows the status in the portal
Invoices and contracts without a phone call.
Customers find their invoices, contracts and meter readings themselves. That saves calls and emails at the office.
- Download invoices
- View contracts
- Submit meter readings
Frequently asked questions about the customer portal
Also part of it
Bring a serial number. We'll show you what happens.
In a demo we show onecloud.works with examples from your daily work: your kind of assets, your contracts and the way you work.