Industries · Heating and HVAC

Every boiler knows its own story.

A fault report with a serial number lands on the right installation straight away. Your technician sees what was done before, and the service contract bills itself.

Asset 21K-48812
21K-48812
Boiler · 28 kW
Active
CustomerDe Linde
LocationBasement, block B
ContractService Plus
Timeline
  1. Fault F28 reported by emailtoday
  2. Annual service, work order signedSep 12
  3. Installed by NandoMar 2023

Heating and HVAC: what onecloud.works does for you

Per installation

Brand, type, output and install date as your own fields.

Service and faults apart

Separate ticket types, each with its own response time.

Checklist per type

A different checklist for a heat pump than for a boiler.

The client looks along

In the customer portal, the property manager sees every installation and request.

How it flows

From first contact to invoice, on the same asset.

  1. 1

    Request

    The property manager emails a fault. The serial number is recognised and the ticket sits on the boiler.

  2. 2

    Scheduling

    You put the visit on the board with the technician who has time.

  3. 3

    Work order

    Nando records photos, parts and hours and has the customer sign.

  4. 4

    Invoice

    Parts outside the contract go on the next invoice.

Bring a serial number. We'll show you what happens.

In a demo we show onecloud.works with examples from your daily work: your kind of assets, your contracts and the way you work.